Privacy Policy
At Classerly.net, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, platform, and related services.
Information We Collect
Effective Date: October 1, 2025
By using Classerly.net, you agree to the practices described in this Policy. If you do not agree, please discontinue use of the Services.
We collect information in the following categories:
Account & Subscription Information
Names, emails, company details, billing information, and login credentials.
Employee & End-User Information
User profiles, email addresses, course enrolments, completions, and progress.
Content Data
Files, videos, assessments, and other materials uploaded by you or your organization.
Technical & Usage Data
Device details, IP addresses, browser type, timestamps, and feature usage.
Support & Communications
Records of emails, support tickets, and messages.
How We Use Your Information & Sharing
How We Use Your Information
We use collected information to:
- Provide, operate, and maintain the Services.
- Manage accounts, authenticate users, and deliver training.
- Process payments and invoices.
- Communicate updates, support notices, and service announcements.
- Improve platform functionality, security, and performance.
- Comply with legal obligations.
We do not sell or rent personal information to third parties.
Sharing of Information
We may share information only in the following cases:
- With Service Providers: Hosting, payment processing, analytics, and customer support vendors.
- With Your Consent: If you request integrations with third-party tools.
- For Legal Reasons: To comply with laws, regulations, or legal requests.
- In Business Transfers: In connection with a merger, acquisition, or sale of assets.
Data Security & Retention
Data Storage and Security
Data is hosted on secure servers in Canada (or other disclosed jurisdictions).
Encryption, role-based access, and backup protocols are in place.
Access is restricted to authorized staff with a legitimate business need.
While safeguards are strong, no online service can guarantee absolute security.
Data Retention
We retain information only as long as needed to:
- Provide Services.
- Meet legal or regulatory requirements.
- Resolve disputes and enforce agreements.
After termination of an account, data may be securely deleted or anonymized within 30–90 days, unless required by law.
Your Rights & Privacy Controls
Your Rights
Depending on your jurisdiction, you may request to:
- Access, correct, or update your data.
- Request deletion, subject to legal obligations.
- Withdraw consent for optional processing.
- Obtain a copy of your data in portable format.
Requests may be submitted to privacy@classerly.net.
Cookies and Tracking
We use cookies and similar tools to:
- Keep you logged in.
- Remember settings and preferences.
- Analyze usage to improve the Services.
You may disable cookies in your browser, but some features may not function properly.
Children’s Privacy
Classerly.net is designed for business training purposes and is not intended for direct use by individuals under the age of 18.
If your organization chooses to enroll minors as learners, your organization is solely responsible for obtaining and managing all necessary parental or guardian consents, and for ensuring compliance with all applicable child privacy laws in your jurisdiction.
To assist with this, Classerly provides a Parental Consent Policy template that subscribing organizations may use for their own compliance. Classerly does not collect parental consents directly and assumes no responsibility for this obligation.
International Users & Contact Information
International Users
If you access the Services from outside Canada, you acknowledge that your data may be stored and processed in Canada and in jurisdictions where our service providers operate. Data protection laws in these locations may differ from those in your country.
Changes to This Policy
We may revise this Privacy Policy as needed. Updates will be posted on this page with a new effective date. Material changes may be communicated by email or through the platform.
Contact Us
If you have any questions or concerns, please reach us at:
📍 Classerly.net, Ontario, Canada
Contact Us
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